Phone/Internet Problem Solved

For over a month now, we have been struggling with phone and internet access. The internet cut in and out which really messed up emailing. If the phone rang, the internet stopped working if it had been working at all. We thought that Todd had messed something up with the phone line when he re-sided the back of the house. We kept trying different ways to fix it. The last 2 weeks our phones have not worked at all and with Todd going out of the country for 3 weeks, I didn't want to be without our phones or email. So we finally called Qwest. A man came over to check things out...and found the phone line toward our alley and in the neighbors backyard had been damaged. He brought the section of phone line to us and said "In my 20 years, I have never seen this." He showed us where the line had been struck by what he was guessing might have been a bullet or arrow. A hard focused impact hit the underside of the phone line and popped the wires out the other side of the plastic casing. He was able to fix it and Todd was vindicated. It wasn't his fault. And we didn't have to pay a bill for the repair. Yippee.